FAQ

Q: Are your pieces food-safe?

Yes. All glazes used are non-toxic and food-safe.

Q: Are your ceramics dishwasher or microwave-safe?

Most pieces are safe for both, but handmade pottery lasts longest with gentle handwashing.
Microwave use is fine unless specified otherwise in the listing.

Q: Do pieces vary in color or size?

Because every item is handmade, slight variations in shape, glaze and texture are natural and part of the charm of handcrafted pottery.

Q: Do you accept custom orders?

Depending on availability and season, yes. Please reach out through our contact page or Instagram.

Q: How long does shipping take?

Orders within United States are typically shipped within 5–7 business days. Peak seasons may take longer time.

Q: Do you ship internationally?

Yes, we ship worldwide. All international orders follow country-specific customs and ceramic shipping regulations to ensure your piece arrives safely. Delivery times may vary based on your location.

Q: What if my item arrives broken?

If your order arrives damaged, please contact us within 48 hours with photos. We’ll happily replace or refund your item.